FAQs
A digitalized flexible alternative to traditional medical insurance, offering medical expense management solutions tailored to the needs of Corporates, SMEs, Startups, and Individuals
To reach AXON Healthtech customer support, you can use the following methods:
Hotline: 0221209393
WhatsApp: 01281821435
Email: info@axon-eg.com
Contact us whenever you need; we support you 24/7.
AXON Plus provides a range of subscription plans: Freemium, Gold, and Platinum plans; each one offers unique benefits and inclusions.
For a detailed breakdown of what each plan offers, download the AXON Plus app.
Download the AXON app and access your fully digitalized medical coverage.
AXON Healthtech offers two apps tailored to different beneficiaries’ needs:
1.AXON App (for Employees):
Designed for employees covered under corporate medical coverage plans.
Download for Employees:
2.AXON Plus App (for Individuals and Families):
The AXON Plus app offers exclusive savings on 600K+ medical services.
Download for Individuals and Families:
Please reset your password using the ‘Forgot Password’ link on the login page if you’re having trouble logging into your account.
If you need further help, get in touch with our customer support.
Yes, AXON offers Shariah-compliant plans specifically designed to adhere to Islamic finance principles. For more details about these plans, feel free to reach out to our Client Success Team at:
Hotline: 0221209393
WhatsApp: 01281821435
Email: info@axon-eg.com
Members can easily download their medical approval files through the “My Activites” section in AXON apps.
If you need assistance, our customer support team is available to guide you through the process:
Hotline: 0221209393
WhatsApp: 01281821435
Email: info@axon-eg.com
Your feedback is valuable to us.
You can provide feedback or file a complaint by contacting us:
Hotline: 0221209393
WhatsApp: 01281821435
Email: info@axon-eg.com
English 
Arabic